Resources

Email Us

For donation questions, changes or to cancel a planned pickup, report a missed pickup, email us at donations@americasthrift.com.

For employment related questions, please reach out to Human Resources at hrnotify@americasthrift.com.

Missing points on your rewards account? Please send a picture of your receipt along with the email or phone number associated with your account to rewards@americasthrift.com.

Please use this form if your topic is not covered above.

Email us at donations@americasthrift.com with any questions/concerns.

Important Weather Update: Potential Winter Weather Conditions for 1/21/25 and 1/22/25

We want to provide you with an important update regarding the potential weather threat for January 21 and 22, 2025. At this time, we are still planning to complete all scheduled pickup stops as planned.

However, due to the potential for winter weather conditions, we will not be making any new appointments in the forecast affected areas for these days. If your area is affected by these predicted conditions, we encourage you to use our online booking system at donations@americasthrift.com to reschedule your pickup for a later date, allowing conditions time to improve.

Your safety and the safety of our team are our top priorities. We appreciate your understanding and flexibility. Stay safe and warm!

Thank you for your understanding and continued support.

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